Hosted VoIP, also referred to as managed telephony, offers many options and advantages to help your organization avoid costly capital expenditures and the complexities associated with deploying a VoIP phone system without compromising the carrier-grade reliability your company requires. 

Lower Equipment Costs

iCore is a Hosted VoIP service provider that lets your company rent equipment; a solution with considerable cost savings. The equipment is maintained by iCore, so you don’t have to worry about upkeep or maintenance.  As technologies change, VoIP telephones can be upgraded so you get the latest and best technology, all of the time and without a large investment. 

Redundancy

If your primary facility became inaccessible or damaged due to an emergency, would your enterprise still be able to function?  A good business continuity plan must take into account communications equipment redundancy.

iCore's Hosted VoIP service is an excellent choice for addressing this important topic, because the equipment associated with a managed solution is not physically located at your place of business—it’s hosted.  So, if a particular location is destroyed or made inaccessible, the communications infrastructure can be routed to another location. Hosted VoIP service helps ensure that responding to an emergency is a seamless process.

24/7 Customer Support

Even the most dedicated communications system manager is not available to troubleshoot and maintain the telephony system 24 hours a day, 7 days a week.  When you choose the iCore Hosted VoIP service, around the clock support is always available so you can focus on the more important aspects of running your organization.

Mobility

In today’s business world, ‘work’ is not restricted to one location. Rather, employees conduct business from many locations, using mobile phones and laptop computers. iCore's Hosted VoIP service enables your enterprise to stay competitive by giving employees access to communications resources while on-the-go.  A hosted VoIP solution lets users log into the enterprise system from anywhere, using any Internet connection.  This means that calls can be routed to the correct person, even if he or she is out of the office.

Multiple Location Integration

In the past, companies with multiple locations operated essentially as separate businesses – i.e. ~ If a customer called Location A, he or she would have to be told to hang up and dial a different number to reach the proper rep at Location B.  With an iCore Hosted VoIP solution, doing business is a seamless process across geographically dispersed locations. iCore's Hosted VoIP service enables your enterprise to stay nimble in the global market by tying together all locations with 4-digit dialing, as well as seamless presence and collaboration tools.

Advanced Features

IP-based telephony offers many advanced features that can keep your enterprise competitive. These features are inexpensive and easy to deploy and manage. Choosing iCore's Hosted VoIP service affords your organization the latest and best technologies, without having to install complicated equipment or utilize company resources to manage the equipment.

Security

Mission-critical Internet operations require the highest-level security features, and Equinix IBX centers deliver multi-level physical security. All areas of the center are monitored and recorded using CCTV, and all access points are controlled. Every IBX center is staffed with 24-hour security officers to augment physical security features, providing financial grade protection of your Internet operations. Visitors are screened upon entry to verify their identity, and in shared situations, are escorted to their appropriate locations. Access history is recorded for audit by customers, as needed.